Cancellation and Refund Policy

1. Introduction

At LuxeLongueX, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a cancellation and refund policy to ensure that you are completely satisfied with your purchase.


2. Cancellation Policy

If you wish to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we may not be able to cancel your order if it has already been processed or shipped. If your order has already been shipped, you may return the item(s) for a refund (see Refund Policy below).


3. Refund Policy

We offer a 30-day money-back guarantee on all products purchased from LuxeLongueX. If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of receipt for a full refund. To be eligible for a refund, the item(s) must be in their original condition and packaging.


To initiate a return, please contact us to obtain a return authorization number. Once you have received your return authorization number, please ship the item(s) back to us at your expense. We recommend using a trackable shipping method to ensure that your return is received by us.


Once we receive your return, we will inspect the item(s) to ensure that they are in their original condition and packaging. If the item(s) are in their original condition and packaging, we will issue a refund to your original payment method within 7-10 business days.


Please note that we do not refund shipping charges, and we are not responsible for any return shipping costs.


4. Changes to the Cancellation and Refund Policy

We reserve the right to modify this cancellation and refund policy at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new cancellation and refund policy.


By using LuxeLongueX, you agree to this cancellation and refund policy. If you do not agree to this cancellation and refund policy, please do not use this website.

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